Hello! and welcome. I'm Kjersti.

I help teams use (and discover hidden) resources available to them to create digital content processes that support building enduring connections and community. 

For fifteen years I've worked with people who use digital communication channels to build relationships. Through these experiences in healthcare, education, fundraising, and with community and civic organizations, I've consistently found that relationships and networks are made more durable when we create ease with digital communication tools.

Improving the way we connect and build relationships with our content begins with people. People who create and govern content and people who consume and react to content. 

My expertise in content strategy and digital governance have given me a depth of experience improving processes by investing in people—through team facilitation, collaborative process design, and operational communications.